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We believe that every business should have access to the technology needed to manage their own processes. But even that isn't enough. For this technology to have a real impact on the world, everyone inside an organization needs to have access to it.

For that to happen, we needed to ensure that our software was easy to use, easy to deploy, and affordable enough to be used by everybody, not just a select few. That's why we continue to work hard to democratize the world of business process software.

But having good software isn't enough if people can't trust you. That's why we've publicly committed to not just being customer-focused, but also customer-friendly. We will always do what's in the best interest of our customers.

Finally, our unique business philosophy is what powers us to go to the distance, look at the long term, and invest in our people.

The democratization of business process software

Software that manages organizations' business processes has existed for a long time—since about the invention of the modern computer. However, the circumstances in which this software was created have changed. Business software is famous for being hard to use, hard to deploy... and expensive. At Qntrl, we work hard every day to change this. We visualize a world where every company, and every individual within those companies, has access to our software. We call this the democratization of business process software.

  • Easy enough to use

    There's no point in deploying software in your organization if it's not used. In the past, companies bought shelfware—it looked great during the demo, but it never got used. Why? It was hard to deploy and hard to use, so the end users rejected it.

    But Qntrl is different. It's easy to use. No, it's not Facebook or Instagram—it does require a bit of training. But for an end user, our aim is that they can get started with thirty minutes of training, or less. For a process administrator, they should be able to get started orchestrating a business process with about half a day of training.

  • Powerful and extensible

    There are many tools out there that are easy to use. Spreadsheets and emails are two of them. But they don't scale, and they don't provide the benefits of well-thought-out orchestration software. Just being "easy to use" is not enough. It also needs to be powerful and extensible, so every organization, and every Orchestrator within them, can customize our software and make it work for their unique circumstances.

  • Price is part of the equation

    We recognize that for us to fulfill our mission of making this technology available to every organization and every individual, our pricing has to make sense.

    While high cost of ownership has always been the modus operandi of enterprise-focused software, we refuse to follow that path. High costs slow down adoption of software, and we're here to help as many people as possible.

    We understand that critics will equate lower prices with lower quality. However, we're certain that when they try us out, they'll see it for themselves.​

    Finally, as a private company, we don't have to answer to Wall Street or greedy investors. We're here to serve our customers, and fulfill our mission. If we do that, we're certain we'll earn a fair return on our investment and create wealth and opportunities for our employees and business partners.

  • There's no point in deploying software in your organization if it's not used. In the past, companies bought shelfware—it looked great during the demo, but it never got used. Why? It was hard to deploy and hard to use, so the end users rejected it.

    But Qntrl is different. It's easy to use. No, it's not Facebook or Instagram—it does require a bit of training. But for an end user, our aim is that they can get started with thirty minutes of training, or less. For a process administrator, they should be able to get started orchestrating a business process with about half a day of training.

  • There are many tools out there that are easy to use. Spreadsheets and emails are two of them. But they don't scale, and they don't provide the benefits of well-thought-out orchestration software. Just being "easy to use" is not enough. It also needs to be powerful and extensible, so every organization, and every Orchestrator within them, can customize our software and make it work for their unique circumstances.

  • We recognize that for us to fulfill our mission of making this technology available to every organization and every individual, our pricing has to make sense.

    While high cost of ownership has always been the modus operandi of enterprise-focused software, we refuse to follow that path. High costs slow down adoption of software, and we're here to help as many people as possible.

    We understand that critics will equate lower prices with lower quality. However, we're certain that when they try us out, they'll see it for themselves.​

    Finally, as a private company, we don't have to answer to Wall Street or greedy investors. We're here to serve our customers, and fulfill our mission. If we do that, we're certain we'll earn a fair return on our investment and create wealth and opportunities for our employees and business partners.

Customer-focused and customer-friendly

Every company wants to be customer-focused. After all, it's self-serving to know what your customers want. And while many pretend to be customer-friendly, technology companies today are built with a single goal in mind: shareholder value. These companies are less interested in actual customer problems and business relationships than they are about their valuations and exit strategies. We're a different company.

  • Engineering over sales

    Sales isn't bad, but it's also not the be-all-end-all. Most software companies rely on their sales team to drive their revenue. In the process, management forces their sales team to make promises they can't keep, or use pressure tactics to force the customer to follow the salesperson's month over the customer's timeline.​

    We're different.​

    We rely on the strength of our engineering and the creativity of our product teams to create value for our customers. When customers see this value, they buy from us.

    Engineering creates value for the customer. Sales captures value from the customer. We prefer to create value, and that's the long-term attitude we take for our business.

  • Customer-friendly

    We believe in being not just customer-focused, but also customer-friendly.​

  • Sales isn't bad, but it's also not the be-all-end-all. Most software companies rely on their sales team to drive their revenue. In the process, management forces their sales team to make promises they can't keep, or use pressure tactics to force the customer to follow the salesperson's month over the customer's timeline.​

    We're different.​

    We rely on the strength of our engineering and the creativity of our product teams to create value for our customers. When customers see this value, they buy from us.

    Engineering creates value for the customer. Sales captures value from the customer. We prefer to create value, and that's the long-term attitude we take for our business.

  • We believe in being not just customer-focused, but also customer-friendly.​

What makes us customer-friendly?

  • No-pressure sales

    Other companies, particularly those in the enterprise realm, are well-known for heavy-handed sales tactics. That's not us. We want you to choose our software on the strength of our product, not because our sales team pestered you into submission.

  • Transparent pricing

    "Contact us to get a quote." When companies hide their prices from you, it means one thing and one thing only: they'll "customize" the pricing according to your budget. You've got more money? The price goes up. That's not us.

    If you can't get a straight answer about the price for your software within a minute of visiting a company's website, we urge you to walk away.

  • No mandatory long-term
    contacts

    We're happy to have customers that subscribe on a month-to-month basis. We know we need to work hard to earn their trust month-in and month-out. But we also offer pricing incentives for customers that want to buy annually from us. We don't require, and we will never require, a long-term (multi-year) contract for our customers as a condition to use our software. However, we're also flexible enough to offer multi-year contracts with price incentives and guarantees to those companies that need budgeting visibility and stability in the long-term.

  • Privacy is front and center

    Not too long ago, a customer who bought business software knew their data was not being used for any other purpose than for serving their needs. ​

    Today, the world has changed.​

    Virtually all software companies leak your data. In the best-case scenario, it's used to target you with ads. In the worst case, you don't know what your data is being used for. Whether they do it willingly, or unknowingly, is beyond the point. The fact is, it happens.

    Do you know how to tell? Just go to their website—do they have third-party trackers? Are Google or Facebook aware of every time you visit their website? That's just a couple examples, but there are countless trackers that do exactly that: track your every move.​

    Are you comfortable with third parties potentially looking at your purchase orders, financial data, and hiring decisions?

    We didn't think so. That's why we made a bold commitment to our customers: we don't sell your data. We don't misuse the data you trust us with. And we don't use third-party trackers.

  • Other companies, particularly those in the enterprise realm, are well-known for heavy-handed sales tactics. That's not us. We want you to choose our software on the strength of our product, not because our sales team pestered you into submission.

  • "Contact us to get a quote." When companies hide their prices from you, it means one thing and one thing only: they'll "customize" the pricing according to your budget. You've got more money? The price goes up. That's not us.

    If you can't get a straight answer about the price for your software within a minute of visiting a company's website, we urge you to walk away.

  • We're happy to have customers that subscribe on a month-to-month basis. We know we need to work hard to earn their trust month-in and month-out. But we also offer pricing incentives for customers that want to buy annually from us. We don't require, and we will never require, a long-term (multi-year) contract for our customers as a condition to use our software. However, we're also flexible enough to offer multi-year contracts with price incentives and guarantees to those companies that need budgeting visibility and stability in the long-term.

  • Not too long ago, a customer who bought business software knew their data was not being used for any other purpose than for serving their needs. ​

    Today, the world has changed.​

    Virtually all software companies leak your data. In the best-case scenario, it's used to target you with ads. In the worst case, you don't know what your data is being used for. Whether they do it willingly, or unknowingly, is beyond the point. The fact is, it happens.

    Do you know how to tell? Just go to their website—do they have third-party trackers? Are Google or Facebook aware of every time you visit their website? That's just a couple examples, but there are countless trackers that do exactly that: track your every move.​

    Are you comfortable with third parties potentially looking at your purchase orders, financial data, and hiring decisions?

    We didn't think so. That's why we made a bold commitment to our customers: we don't sell your data. We don't misuse the data you trust us with. And we don't use third-party trackers.

Our unique business philosophy

Every single aspect of what we do, how we do it, and when we do it, is thought out according to our own needs. We don't follow business gurus, nor do we do business the "Silicon Valley" way. We carve our own path and are masters of our own destiny.

  • We focus on the long-term

    We're one of the very few private software companies left in the world.​

    Why do we commit to this way of doing business? Because it allows us the flexibility to look at the best interests of our employees and our customers.​

    We can make the necessary investments to fulfill our customers' needs, without worrying whether it will look bad on our quarterly spreadsheets and reports.​

    This is not an easy choice, nor the obvious one. We forfeit access to large amounts of capital. However, it forces us to be disciplined with our resources, and to invest with a sight on the long-term.

  • We do it differently

    No matter what part of our business you look at, you'll see something dramatically different from what you might see at any other software company.​

    And we're proud of it.​

    From our hiring practices to our focus on a sustainable business model, but even in less obvious places. We have very few formal meetings. We don't engage in kick-off meetings, budget reviews, and the mandatory regular meetings that plague every other software company of our size.​

    Why does this matter to our customers? Happier employees spend more of their time focusing on how to please our customers, rather than appeasing bureaucracy.

  • We believe in our people.

    The value of our people, and how much we spend on them, cannot be underestimated. We are an organization that values learning, and turns mistakes into opportunities for improvement. We can do that because we look at the long-term.​

    From investing in young and upcoming talent, to flexible work schedules, to setting up offices closer to people's homes and outside of city centers, it's not just about having good, happy employees—it's also good business. Because when our employees are happy, they're committed, and when they're committed, they're in it for the long run. This allows them to gain knowledge and experience that they use to create better products for our customers.

  • We're one of the very few private software companies left in the world.​

    Why do we commit to this way of doing business? Because it allows us the flexibility to look at the best interests of our employees and our customers.​

    We can make the necessary investments to fulfill our customers' needs, without worrying whether it will look bad on our quarterly spreadsheets and reports.​

    This is not an easy choice, nor the obvious one. We forfeit access to large amounts of capital. However, it forces us to be disciplined with our resources, and to invest with a sight on the long-term.

  • No matter what part of our business you look at, you'll see something dramatically different from what you might see at any other software company.​

    And we're proud of it.​

    From our hiring practices to our focus on a sustainable business model, but even in less obvious places. We have very few formal meetings. We don't engage in kick-off meetings, budget reviews, and the mandatory regular meetings that plague every other software company of our size.​

    Why does this matter to our customers? Happier employees spend more of their time focusing on how to please our customers, rather than appeasing bureaucracy.

  • The value of our people, and how much we spend on them, cannot be underestimated. We are an organization that values learning, and turns mistakes into opportunities for improvement. We can do that because we look at the long-term.​

    From investing in young and upcoming talent, to flexible work schedules, to setting up offices closer to people's homes and outside of city centers, it's not just about having good, happy employees—it's also good business. Because when our employees are happy, they're committed, and when they're committed, they're in it for the long run. This allows them to gain knowledge and experience that they use to create better products for our customers.

Our story

You can order a taxi, a book, an expensive computer—and these days even a car!—on the internet. Fulfilling your order involves multiple people touching it, several companies and systems, perhaps an out-of-state warehouse, or even international customs. However, you'll get what you ordered, and you won't have to talk to anyone or follow up by email.

Back in your office, it's different, though. Even for the most routine things, like a simple purchase, a vacation request, or opening a hiring position, you suffer through inefficiencies, a lack of transparency, and a lot of back-and-forth over email, chat, and phone.

Why?

This is the same question we asked ourselves.

And that's why we created Qntrl.

When we started using Qntrl's technology for some of our own processes, we noticed how were able to get visibility about everything that was going on, better control of the steps in every process, including identifying and eliminating bottlenecks, and we were able to better automate the more repetitive aspects of our operation.

Now, we'd love to also help you conquer your chaos and be in control.