Classic Premium

Collection of detailed articles on setting up, customizing, and using Qntrl's features.
Knowledge base
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Community forums ticImg ticImg
Email support ticImg ticImg
Ping us with your questions through in-app chat for a speedy response.
Live Chat
- Business Hours
Get assistance for customization and troubleshooting through screen sharing sessions.
Remote assistance
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Get acquainted with Qntrl and learn best practices from our process experts.
Product training
Introductory product overview Multiple sessions, depending upon process complexity and number of licenses
Get help in setting up Qntrl for your business.
Configuration assistance
Available at an additional cost Free configuration of POC, with additional support for process implementation available for purchase
Personalized features, widgets, and custom developments Available at an additional cost, depending on the complexity of the requirement Available at an additional cost, depending on the complexity of the requirement
A dedicated point of contact for your every support need
Technical Account Manager
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First response time 24 hours (in business hours) 12 hours (in business hours)
Cost Free 20% of license fee
Eligibility Premium support is available only for yearly subscription plans with a minimum of 50 users

Thinking of getting premium support?

We understand that every company has unique business processes that capture its competitive advantage. Our team of enterprise solutions experts can help set up Qntrl exactly the way your business needs. Orchestrate better by getting premium support now!